Your privacy matters to us. This policy explains exactly what personal data bwt365 collects, why we collect it, how we use it, and the rights you have as a Filipino player.
Six core commitments that define how bwt365 handles your personal information — built around Philippine data privacy law and international best practices.
Every connection to the bwt365 platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are transmitted securely at all times.
bwt365 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process transactions, and comply with regulatory requirements.
bwt365 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
bwt365 collects only the personal data that is strictly necessary for account operation, identity verification, and regulatory compliance. We do not collect data beyond what is needed for these purposes.
bwt365 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is deleted or anonymized upon request where legally permissible.
As a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data. bwt365 provides clear channels to exercise all of these rights.
Summary: This Privacy Policy describes how bwt365 ("bwt365," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the bwt365 platform at bwt365.net. This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the bwt365 platform, you consent to the practices described in this Privacy Policy.
bwt365 is committed to protecting the privacy and personal data of all players who use our online gaming platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy is designed to be transparent about our data practices so you can make informed decisions about using the bwt365 platform.
This Privacy Policy applies to all personal data collected through the bwt365 website (bwt365.net), the bwt365 mobile application, customer support interactions, and any other touchpoints through which you interact with bwt365. It applies to registered players, prospective players who browse the platform without registering, and individuals who contact bwt365 support.
Please read this Privacy Policy carefully alongside our Terms & Conditions, which govern your use of the bwt365 platform. If you have any questions about this policy, contact our Data Protection Officer using the details in Section 15.
For the purposes of the Philippine Data Privacy Act of 2012, bwt365 is the personal information controller responsible for the personal data collected through the bwt365 platform. bwt365 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data privacy laws.
bwt365 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy regulations. You may contact the DPO using the contact details provided in Section 15 of this policy.
Data Protection Officer: The bwt365 DPO can be reached via email at [email protected] with the subject line "Data Privacy Inquiry." We aim to respond to all data privacy inquiries within five (5) business days.
bwt365 collects the following categories of personal data, depending on how you interact with our platform:
When you create a bwt365 account, we collect:
As part of our Know Your Customer (KYC) obligations, we may collect:
Sensitive Personal Information: Government-issued ID documents and biometric data (selfie photographs used for identity verification) are classified as sensitive personal information under the Philippine Data Privacy Act. bwt365 processes this data solely for KYC compliance purposes and applies heightened security measures to its storage and handling.
bwt365 collects personal data through the following means:
bwt365 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact details |
| Identity verification (KYC/AML compliance) | KYC documents, date of birth, address |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing gaming services and recording game outcomes | Gaming activity data, account data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Fraud prevention and security monitoring | Technical data, transaction data, gaming activity |
| Responsible gaming monitoring and intervention | Gaming activity data, responsible gaming settings |
| Regulatory reporting and compliance | All categories as required by law |
| Platform improvement and analytics | Technical data, anonymized usage data |
| Sending account notifications and service updates | Contact details, account data |
bwt365 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012, bwt365 processes your personal data on the following legal bases:
bwt365 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
No Cross-Border Transfers Without Safeguards: bwt365 does not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under the Data Privacy Act and NPC regulations.
bwt365 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for login sessions, security tokens, and core platform functionality. Cannot be disabled. | Session / up to 30 days |
| Functional | Remembers your language preference, game lobby layout, and responsible gaming settings. | Up to 1 year |
| Analytics | Collects anonymized data on how players navigate the platform to help bwt365 improve the user experience. | Up to 2 years |
| Security | Detects suspicious login attempts, bot activity, and potential fraud signals. | Session / up to 90 days |
You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to your bwt365 account. Disabling analytics cookies will not affect your ability to use the platform.
bwt365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
Your Role in Security: While bwt365 takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your bwt365 account, enable 2FA, and never share your login credentials with anyone. bwt365 will never ask for your password via chat, SMS, or email.
bwt365 retains personal data for the following periods, after which data is securely deleted or anonymized:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AMLA and PAGCOR regulatory requirements |
| KYC documents | Duration of account + 5 years after closure | Anti-money laundering compliance |
| Transaction records | 10 years from transaction date | AMLA record-keeping obligations |
| Gaming activity logs | 5 years from session date | Regulatory audit trail and dispute resolution |
| Customer support records | 3 years from last interaction | Dispute resolution and service improvement |
| Technical/device logs | 90 days | Security monitoring and fraud detection |
Where you request account closure, bwt365 will cease active processing of your data for marketing and gaming purposes immediately. Regulatory retention obligations mean that certain data must be retained for the periods specified above even after account closure.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bwt365:
Request a copy of the personal data bwt365 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data in your bwt365 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format.
Lodge a complaint with the National Privacy Commission (NPC) if you believe bwt365 has violated your data privacy rights.
To exercise any of these rights, contact the bwt365 Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond within ten (10) business days. We may need to verify your identity before processing your request.
The bwt365 platform is strictly intended for individuals aged 21 years and older. bwt365 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits to the original payment method.
If you are a parent or guardian and believe that a minor has registered an account on bwt365, please contact us immediately at [email protected] so we can take prompt action.
The bwt365 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). bwt365 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with your bwt365 account.
bwt365 does not embed third-party advertising networks or social media tracking pixels on the platform. Your gaming activity on bwt365 is not shared with social media platforms.
bwt365 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. The current version of this Privacy Policy is always available at bwt365.net/privacy-policy. Your continued use of the bwt365 platform after the effective date of any update constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bwt365, please contact:
bwt365 Data Protection Officer
Available via Live Chat on the bwt365 Platform (24/7)
Email: [email protected]
Subject Line: "Data Privacy Inquiry" or "Data Privacy Request"
Response Time: Within 10 business days
If you are not satisfied with bwt365's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through their official channels.
Play with confidence knowing your personal information is protected by industry-leading security and Philippine data privacy law. Sign in or download the app to get started.